Firefly Medaka
Store Policies
Everything in one place, written in plain language rather than legal boilerplate. If something is not covered here, just ask me and I will answer plainly.
Shipping and Returns
Shipping rates, my Monday live animal schedule, weather holds, overnight upgrades, and how to have me hold your order until you are ready. This is also where my Live Arrival Promise and my return policy live.
Read shipping and returns →
Gift Cards
Gift cards are delivered by email as a one-use code and never expire. Each code applies to a single order, so it spends best on an order of at least the card's value; any unused remainder on a smaller order is not carried over. Codes are redeemed in the regular card checkout (not the Bitcoin checkout), work on everything in the shop, and are not redeemable for cash except where the law requires it. Lost the email? Contact me and I can look up your code.
Terms of Service
Who I am, how ordering and payment work, what I can and cannot promise about living animals, and where I ship. Short, and written to be read.
Read terms of service →
Privacy Policy
What I collect, why I collect it, and what I do not do with it. I do not sell your information, and I do not run advertising trackers.
Read privacy policy →
Still have a question?
I read and answer every message myself. If anything here is unclear, or your situation is not covered, get in touch and I will sort it out with you.
Contact me →